Title: WP Gravity Forms FreshDesk Plugin
Author: CRM Perks
Published: <strong>مارچ 27, 2018</strong>
Last modified: ستمبر 6, 2026

---

پلگ ان ڳولو

![](https://ps.w.org/gf-freshdesk/assets/banner-772x250.png?rev=2629453)

![](https://ps.w.org/gf-freshdesk/assets/icon-256x256.png?rev=2629453)

# WP Gravity Forms FreshDesk Plugin

 [CRM Perks](https://profiles.wordpress.org/crmperks/) کنوں

[ڈاؤن لوڈ](https://downloads.wordpress.org/plugin/gf-freshdesk.1.3.7.zip)

 * [تفصیلاں](https://skr.wordpress.org/plugins/gf-freshdesk/#description)
 * [ریویو](https://skr.wordpress.org/plugins/gf-freshdesk/#reviews)
 * [ڈیویلپمنٹ ](https://skr.wordpress.org/plugins/gf-freshdesk/#developers)

 [معاونت](https://wordpress.org/support/plugin/gf-freshdesk/)

## تفصیل

This Plugin sends Gravity Form entries into FreshDesk. You can create a Ticket or
Contact in FreshDesk from Gravity Forms entry. Learn more at [crmperks.com](https://www.crmperks.com/plugins/gravity-forms-plugins/gravity-forms-freshdesk-plugin?utm_source=wordpress&utm_medium=gf-freshdesk&utm_campaign=readme)

**Need FreshDesk Plugin for Woocommerce or Contact Form 7 ?**

 * [Woocommerce FreshDesk Plugin](https://www.crmperks.com/plugins/woocommerce-plugins/woocommerce-freshdesk-plugin/?utm_source=wordpress&utm_medium=gf-freshdesk&utm_campaign=readme)
 * [Contact Form 7 FreshDesk](https://www.crmperks.com/plugins/contact-form-plugins/contact-form-freshdesk-plugin/?utm_source=wordpress&utm_medium=gf-freshdesk&utm_campaign=readme)

**Connect FreshDesk**

You can connect FreshDesk account to any Form by simply entering FreshDesk API key.

**Mapping Ticket Fields**

You can easily map Gravity Forms entry fields to any FreshDesk Ticket fields. You
can also map custom FreshDesk fields.

**Primary Key**

Instead of creating new Object(Ticket or Customer) in FresDesk, you can update old
object by setting Primary Key field.

**Error Reporting**

If there is an error while sending form data to Freshdesk, an email containing the
error details will be sent to the specified email address.

**CRM Logs**

Plugin saves a detailed log of each entry sent (or not sent) to Freshdesk. You can
easily resend an entry to Freshdesk.

**Export Logs**

You can easily export Freshdesk Logs as a CSV file for bookkeeping, and accounting
purposes.

**Full Synchronization**

All local entries are fully synchronized with Freshdesk entries. If you update/delete/
restore a form entry in Gravity Forms that entry will be updated/deleted/restored
in the Freshdesk.

**Filter Entries**

By default all entries are sent to the Freshdesk, but you can setup rules to limit
the entries sent to Freshdesk.

**Ticket Notes**

You can send one to many fields as a Ticket Note in Freshdesk.

**Task Status and Priority**

You can choose ticket status and priority for new Tickets in Freshdesk.

> **Premium Version.**
> Gravity Forms FreshDesk Plugin has a Premium version which comes with several 
> additional benefits. [Upgrade to Pro version](https://www.crmperks.com/plugins/gravity-forms-plugins/gravity-forms-freshdesk-plugin?utm_source=wordpress&utm_medium=gf-freshdesk&utm_campaign=readme)
>  * Create Contacts and Companies.
>  * Ticket tag field.
>  * Ticket attachment field.
>  * Custom fields field.
>  * Phone Number field.
>  * Lookup customer’s email using email lookup apis. We support all good email 
>    lookup apis.
>  * 20+ premium addons
> [Upgrade to Pro version](https://www.crmperks.com/plugins/gravity-forms-plugins/gravity-forms-freshdesk-plugin/)

**Premium Addons**

We have 20+ premium addons and new ones being added regularly, it’s likely we have
everything you’ll ever need.[View All Add-ons](https://www.crmperks.com/add-ons/?utm_medium=referral&utm_source=wordpress&utm_campaign=GF+FresDesk+Readme&utm_content=GF)

**Want to send data to other crm**
 We have Premium Extensions for 20+ CRMs.[View All CRM Extensions](https://www.crmperks.com/plugin-category/gravity-forms-plugins/?utm_source=wordpress&utm_medium=directory&utm_campaign=freshdesk_readme)

## سکرین شاٹاں

[⌊Connect Multiple FreshDesk Accounts.⌉⌊Connect Multiple FreshDesk Accounts.⌉[

Connect Multiple FreshDesk Accounts.

[⌊Map FreshDesk Fields to Gravity Forms fields.⌉⌊Map FreshDesk Fields to Gravity
Forms fields.⌉[

Map FreshDesk Fields to Gravity Forms fields.

[⌊Create New Entry in FreshDesk or Update Old Entry searched By Primary key.⌉⌊Create
New Entry in FreshDesk or Update Old Entry searched By Primary key.⌉[

Create New Entry in FreshDesk or Update Old Entry searched By Primary key.

[⌊Filter Entries.⌉⌊Filter Entries.⌉[

Filter Entries.

[⌊Entries Sent to FreshDesk.⌉⌊Entries Sent to FreshDesk.⌉[

Entries Sent to FreshDesk.

## ہرہک دے سوال

### Where can I get support?

Our team provides free support at [https://www.crmperks.com/contact-us/](https://www.crmperks.com/contact-us/).

## ریویو

![](https://secure.gravatar.com/avatar/a337c6c1c7e1dcd333245d4382a18600e003548e630a67bbf9db3945af4143fc?
s=60&d=retro&r=g)

### 󠀁[Functions as described, fantastic support](https://wordpress.org/support/topic/functions-as-described-fantastic-support/)󠁿

 [bertiebrandt](https://profiles.wordpress.org/bertiebrandt/) ستمبر 14, 2023

Easy to set up and configure. Had a couple of difficulties when it came to deploying
to prod but Sam was very responsive and sent through instructions quickly.

![](https://secure.gravatar.com/avatar/32e3d2bb7a7edb64191fa775be6cd256802eaf1c98741c76761f67d37eab7d2e?
s=60&d=retro&r=g)

### 󠀁[Good functionality, good support](https://wordpress.org/support/topic/good-functionality-good-support/)󠁿

 [Tumn1s](https://profiles.wordpress.org/tumn1s/) ستمبر 11, 2023

Solid plugin that does what it's supposed to. Samer has offered great support and
graciously received feedback. Props to him for being receptive to making changes
to improve the plugin!

![](https://secure.gravatar.com/avatar/4b87410f2e905f3bcba7317f157d8f0b4d277bdaff21cac6887648262681d693?
s=60&d=retro&r=g)

### 󠀁[Decent feature with good support](https://wordpress.org/support/topic/decent-feature-with-good-support/)󠁿

 [cheneychang1102](https://profiles.wordpress.org/cheneychang1102/) دسمبر 16, 2022

We use this plugin everyday to integrate Gravity Form with Freshdesk. It's a powerful
and effective plugin plus very good support.

![](https://secure.gravatar.com/avatar/996e531ff43952eca44642ea827ba7ee494cf165cecf6d62326fdbb8c219ae15?
s=60&d=retro&r=g)

### 󠀁[It works as promised!](https://wordpress.org/support/topic/it-works-as-promised-6/)󠁿

 [Marcus](https://profiles.wordpress.org/yaygr/) نومبر 28, 2022

This plugin provides ultimate flexibility in offering the best customer service 
experience possible. It does the job! We've used it on several sites and relayed
tens of thousands of submissions to Freshdesk without error.

![](https://secure.gravatar.com/avatar/4cb66d56f57e5f90f71ebd30359a386d1844e902a0e6714d897bce510a01198c?
s=60&d=retro&r=g)

### 󠀁[Highly configurable and excellent support](https://wordpress.org/support/topic/highly-configurable-and-excellent-support/)󠁿

 [tonzas](https://profiles.wordpress.org/tonzas/) ستمبر 29, 2022

Plugin is easy to use and its highly configurable with Freshdesk. Need to mention
also the great support team that offered a quick solution for the missing feature.

![](https://secure.gravatar.com/avatar/0089cb3c92b04910bcf2a5058c7aadd0a285972f21ff67a4c99c79a3c0381d0d?
s=60&d=retro&r=g)

### 󠀁[Excellent Plugin & Customer Support](https://wordpress.org/support/topic/excellent-plugin-customer-support/)󠁿

 [zlanich](https://profiles.wordpress.org/zlanich/) اگست 8, 2022

This plugin is very easy to configure and works great. Their customer support also
helped me with an issue very quickly.

 [ سارے 18 ریویو پڑھو ](https://wordpress.org/support/plugin/gf-freshdesk/reviews/)

## Contributors & Developers

“WP Gravity Forms FreshDesk Plugin” is open source software. The following people
have contributed to this plugin.

حصہ پاوݨ آلے

 *   [ CRM Perks ](https://profiles.wordpress.org/crmperks/)
 *   [ Samer Bazzi ](https://profiles.wordpress.org/sbazzi/)

[ “WP Gravity Forms FreshDesk Plugin&#8221 دا آپݨی زبان وچ ترجمہ کرو۔](https://translate.wordpress.org/projects/wp-plugins/gf-freshdesk)

### ڈیویلپمنٹ وچ دلچسپی ہے؟

[Browse the code](https://plugins.trac.wordpress.org/browser/gf-freshdesk/), check
out the [SVN repository](https://plugins.svn.wordpress.org/gf-freshdesk/), or subscribe
to the [development log](https://plugins.trac.wordpress.org/log/gf-freshdesk/) by
[RSS](https://plugins.trac.wordpress.org/log/gf-freshdesk/?limit=100&mode=stop_on_copy&format=rss).

## تبدیلی لاگ

#### 1.3.7

 * fixed “gravity forms 3.0 compatibility” issue.

#### 1.3.6

 * fixed “unserialize data” issue.

#### 1.3.5

 * fixed “multiple tags” issue.

#### 1.3.4

 * fixed “post_image field” issue.

#### 1.3.3

 * fixed “confirm email field issue”.

#### 1.3.2

 * fixed “empty field issue in all_fields tag”.

#### 1.3.1

 * added “more form submission events” feature.

#### 1.3.0

 * fixed “API key deleted” issue.

#### 1.2.9

 * fixed “debug xss” issue.

#### 1.2.8

 * fixed “company object”.

#### 1.2.7

 * fixed “map field options to gravity field” issue.

#### 1.2.6

 * fixed “form checkbox field to freshdesk text field”.

#### 1.2.5

 * added new line and html support in ticket.

#### 1.2.4

 * fixed all_fields html table.

#### 1.2.3

 * fixed attachments field.

#### 1.2.2

 * added Companies support.

#### 1.2.1

 * options selectbox added in fields settings.

#### 1.2

 * removed addons page.
 * fixed custom fields.

#### 1.1

 * 500 error on submitting a form fixed https://wordpress.org/support/topic/not-
   working-error-500/.

#### 1.0.0

 * Initial release.

## میٹا

 *  Version **1.3.7**
 *  Last updated **1 مہینہ پہلے**
 *  Active installations **100+**
 *  WordPress version ** 3.8 یا ودھ **
 *  Tested up to **7.1.3**
 *  PHP version ** 5.3 یا ودھ **
 *  Language
 * [English (US)](https://wordpress.org/plugins/gf-freshdesk/)
 * Tags
 * [freshdesk](https://skr.wordpress.org/plugins/tags/freshdesk/)[gravity forms](https://skr.wordpress.org/plugins/tags/gravity-forms/)
   [support](https://skr.wordpress.org/plugins/tags/support/)[tickets](https://skr.wordpress.org/plugins/tags/tickets/)
 *  [اعلیٰ منظر](https://skr.wordpress.org/plugins/gf-freshdesk/advanced/)

## ریٹنگ

 4.9 out of 5 stars.

 *  [  18 5-star reviews     ](https://wordpress.org/support/plugin/gf-freshdesk/reviews/?filter=5)
 *  [  0 4-star reviews     ](https://wordpress.org/support/plugin/gf-freshdesk/reviews/?filter=4)
 *  [  1 3-star review     ](https://wordpress.org/support/plugin/gf-freshdesk/reviews/?filter=3)
 *  [  0 2-star reviews     ](https://wordpress.org/support/plugin/gf-freshdesk/reviews/?filter=2)
 *  [  0 1-star reviews     ](https://wordpress.org/support/plugin/gf-freshdesk/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/gf-freshdesk/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/gf-freshdesk/reviews/)

## حصہ پاوݨ آلے

 *   [ CRM Perks ](https://profiles.wordpress.org/crmperks/)
 *   [ Samer Bazzi ](https://profiles.wordpress.org/sbazzi/)

## معاونت

پچھلے ݙو مہینیاں وچ حل تھئے ہوئے رولے:

     1 دے وچوں 0

 [معاونت فورم ݙیکھو](https://wordpress.org/support/plugin/gf-freshdesk/)